Tech Recruiters Read Mean Tweets

We get it. Some people aren’t very fond of tech recruiters. We were curious to learn just how deep this sentiment runs, so we followed Jimmy Kimmel's lead and turned to Twitter to find out for ourselves. It wasn't pretty.

(Note: these tweets are not specific to MATRIX, just tech recruiters in general. Does that make it less offensive? Not really.)

Once again, we’re reminded that there is a certain stigma attached to tech recruiters and we’re doing everything we can to change it. At MATRIX, we believe recruiting shouldn’t just be a profession – it should be professional. So we launched #recruitright to shine a spotlight on common issues, with a goal of providing better recruiter interactions for the broader tech community. Our top priority is providing tech professionals with relevant job opportunities and valuable content that will ultimately help them take the next step in their careers. We feel privileged to have you in our community and we hope the feeling is mutual.

If you would like to learn what #recruitright is all about, get connected to one of our recruiters. You can start the process here or search our open jobs.

If you're already part of our community but your job status has changed, update it here.

About the Author: 

Jennifer Bradley is the Digital Content Specialist for MATRIX. Her primary mission is to understand what information our various communities want and need from MATRIX, and to deliver it to them in ways that are enlightening, engaging and in sync with who we are as a company. She loves pop culture, Oklahoma football and the great state of Texas. Feel free to connect with her on LinkedIn.

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MATRIX Employee Spotlight: Holly Carman

Our spotlight blog series aims to highlight MATRIX employees and consultants, and who they are outside of work. Today we get to know Holly Carman, one of our Jacksonville team members who has worked in many roles at MATRIX in the last few years.

MATRIX Employee Spotlight: Holly Carman

Tell me about yourself.
I was born and raised in Jacksonville, Florida. I haven’t ventured out too far since graduating from Clay High and attending the University of North Florida (UNF). My father owns a swimming pool company, so I grew up with an entrepreneurial mindset and strong work ethic at an early age. I recently married a wonderful man, Ryan, and we have a Boxer puppy named Emmitt. I also have four cutie pie nephews whom I adore!

What are you passionate about outside work?
Outside of work you will find me out on Black Creek, playing golf, or dancing – West Coast Swing or 2-Step. I enjoy being outside soaking up the sun and relaxing when I can. I have been dancing competitively for five years and it has been amazing to travel all over the country to compete and meet new friends.

If you have nothing better to do, check out my routine - but don’t hold it against me!

What are you excited for in 2015?
MATRIX is growing and I couldn’t be more excited to expand a great company into my hometown. I’m looking forward to strengthening current partnerships, building new business relationships, and helping great tech professionals advance in their careers. My goal is to grow my network all throughout Florida. Let’s connect!

Almost four years ago, my best friend was working at MATRIX in Atlanta and recommended that I look into their Phoenix office. I was working at the PGA TOUR / TPC Scottsdale at the time and wasn’t looking for new opportunities. I doubt anyone grows up thinking “I want to go into IT staffing” – I think it’s something most people fall into. But as soon as I met the guys in the Phoenix office, I knew it was the right fit for me and my career.

MATRIX really is all about taking care of people and doing the right thing. In less than four years, I’ve received three promotions and had the opportunity to work with almost every MATRIX branch in one way or another. Each time I meet another colleague I fall in love with MATRIX a little more. So I guess the better question is, “Why Not?”

What’s the most rewarding part of your career?
Meeting new people and building great working relationships! I pride myself on helping people and companies grow. After bad times in the economy, where so many people were laid off, it’s awesome to help people get back to work and get companies back on track.   

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Quiz: Who's Your Famous Movie Tech Persona?

Have you ever related to a character in one of your favorite movies?

We put together a quiz with some of the top famous techie characters to get to know you guys a little better. Answer the questions below to find out who your movie tech persona is and share your results on social media!

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Four Product Management Universals

What exactly do you do?

When I started out as a product manager, my friends and family all asked this question. I answered it like this: I figure out what we need to build, I write requirements, I prioritize requirements, I create user journeys, I sketch pages (back then “UX” wasn’t a thing) and then I manage the development process to get it all built. I’m like an architect and building contractor tied up in a bow, except I don’t design and build houses; I design and build websites (back then, that’s all we made).Four Product Management Universals

Over the years, the device ecosystem expanded, the responsibility grew, the scale scaled, the project requirements became more complex, but the fundamental job of product management hasn’t changed. It has definitely been more codified in the last 15 years, and we’ve all worked with and know what makes good and bad product managers.

I was asked the question again recently, and I decided to look back through dozens of executions — some good, some great, some failed — and uncover a few product management universals that I think are worth a paragraph or two, and hopefully lead to a new answer:

1. Product Management is People Management.

I’ve built and been a part of great teams. I’ve also made some bad hires. What I’ve seen is that great products are built by people who think of a team as an ensemble. Ensembles understand that it’s the aggregate of their combined prowess, smarts and experience that produces the best product. Ensembles are also flat. No one member is more important than the other. And the more diverse the ensemble, the better the product. Product managers with a CS degree/background are great, but I’ve also had great results hiring product managers with degrees in English and Music. And product managers don’t corner the market on ideas. Some of the best product ideas I’ve heard have come from junior developers in their first weeks on the job. When you empower and encourage a group of people to think of themselves as attached to a greater “sum” experience, their individual agendas get diffused and their creativity thrives.

Leading teams that are structured and think this way is more coxswain than dictator. Your hand is on the rudder, not the megaphone. The Taoist philosopher Lau Tzu said it this way:

“A leader is best when people barely know he exists. Not so good when people simply obey him. Worse, when they despise him. But of a good leader who talks little, when his work is done, his aim fulfilled, they will say: We did it ourselves.”

Now don’t get Lau or me wrong; “barely know he exists” doesn’t mean, “not present” — it’s that you don’t know he or she exists in the classic “leader” role.

Hiring this ensemble cast is not easy, especially in today’s increasingly self-important workforce. You want diverse yet relevant experience. I’ve found the sweet spot is folks with diverse life experience, combined with relevant market expertise and core product acumen for the project at hand. I also like product managers (and CEOs) that have gone through a failed execution. Failure teaches humility and gives the proper context for true success. Oh, and I’ll tell you what doesn’t work:

2. Narcissists make lousy product managers.

Narcissism’s root cause is insecurity, and insecurity leads to decisions made out of fear or self-aggrandizement. Narcissists also lack empathy (except for themselves), a fundamental skill for product management. Web and world history is full of VERY bad decisions made by people who prop themselves up at the expense of the reality around them. Don’t hire these people as product managers — they put themselves before users and lose their minds when you tell them they’re wrong. You’ll spend your entire time managing ego instead of performance. They’re hard to spot these days because you can easily confuse the occasional millennial self-entitlement with narcissism. You have to look for the small signs of inherent self-destruction and self-loathing in the narcissist. Millenials are great, they just want your job; narcissists want to make sure you pay for not recognizing their awesomeness.

3. Plan to improvise.

Yup — oxymoronic as it is, you need to bank on the fact that you’re going to wing it at some point. Most people do. The thing is we have an Agile mindset now that embraces change and uncertainty as part of the process. This is vital to great product management. Market shifts and competitive product releases are measured in days not months, and your ability to respond quickly with the right next move is the difference between good and great product management. Celebrate your launch for about five minutes and get back to work, because launch is step one.

4) What’s the process for finding a good process?

In every organization I’ve joined, helped start or consulted for, process is always the first “problem” area.

The three classic process complaints:
“There’s no process here, so our job is to manage chaos.”
“There’s too much process here and it bogs us down.”
“Process kills creativity, so those folks are exempt.”

The last one is just plain wrong, so if you hear that, run for the hills. The first two complaints mark the poles of the spectrum and process bliss is some spot along the line based on a company’s organizational behavior and values. Where do you start? Not with tools. Look at your company’s culture and back into a modular process and set of supporting tools that fits the organization at the moment. And yes, the moment may call for a simple shared spreadsheet on Google Drive. And remember, process is shaped over time and influenced by its practitioners, so pick one and start.


My answer to the question today? Ultimately, great product managers are Chief Anticipation Officers. They pre-worry about everything — spending their time anticipating and solving problems before they become intractable. They learn to hone their anticipatory anxiety into a laser-focused attention to detail. They write user stories with exhaustive acceptance criteria in anticipation of every impact. They anticipate the market needs for the product they’re building. They anticipate the competition. They anticipate stakeholder response to roadmap changes. They anticipate user expectations and needs for each touch point in the journey. They anticipate and adjust for their team’s (ensemble’s) needs, strengths and weaknesses.

The role is “product manager” — the job is to create simple, elegant products that people love — the methodology is to anticipate as much as possible, then reincorporate what you miss and learn along the way.

About the Author: 

Smith Forté is a product builder and strategist with over 17 years of experience in digital product management, product development, execution and operations. From the early days at GeoCities and Yahoo! to Current TV, the global media company founded by former Vice President Al Gore; and most recently in the digital marketing space for clients like Chase, Intel, Vice, Unilever, GE and EA.

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5 Tips to Ace your Next Video Interview

Welcome to 2015, where video interviews are a reality with more than 60 percent of hiring managers now using them in some way to more quickly and efficiently screen candidates.Five Tips to Ace your Next Video Interview

Why the trend?

Whether using a prerecorded one-way video interview with preselected screening questions or conducting a two-way Skype interview, IT hiring managers are finding the process saves time, money, and more quickly helps them identify their top candidates for a face-to-face meeting. If you haven't done a video interview yet, don’t be shocked if you are asked to do one in your next job search. Much of the same advice for regular in-person interviews also applies to a video interview, but there are some unique aspects of the interview you need to be prepared for.

1. Practice

Whether you are recording a one-way video interview or a two-way Skype call, practice filming yourself talking about your resume as a way to warm up to the camera. Think of some of the commonly asked interview questions and rehearse your answers, looking directly into the camera. Don’t forget to smile!

Questions such as “Tell me about your background” or “Please explain why you are a fit for this position” are good questions to practice with. Practice with your recruiter, a friend or family member over Skype to see how you look and sound. Your recruiter will be able to coach you on your presentation and may be able to share some of the hiring manager’s “hot buttons”.

Check for technical issues such as internet bandwidth and noisy feedback. Get that all ironed out before the actual call so you can ensure there are no technical glitches.

Like any other interview, dress for success and keep the mood professional, even if practicing with a friend. Make sure, however, that you have researched the company and get a feel for their culture on their website. Your three-piece suit from the last wedding you attended may not work with the laid-back technology startup you are talking to!

2. Handle Technical Issues like an IT Pro

It will happen when you least expect it: the dreaded “poor connection” pop-up or strange extraterrestrial sounding echo in the middle of your interview. How you handle it will show your potential employer how you deal with stress. After all, IT pros know something unexpected can happen at any time and this is a good way to showcase your cool head. “Excuse me, we seem to have a poor connection, would you mind if we disconnect and call back?” It is critical that you do not get flustered or show impatience.

3. Prepare your Background

Proper lighting and background are important to consider. Natural lighting works best. Do NOT take a Skype interview or record a video interview in your car, outdoors, or in your home with children or pets in the background making noise. (Yes, all of the above have happened with our candidates - trust us on this. Your barking dog is not cute during an interview.) Make sure you are in a well-lit, clutter-free room and there are no personal objects behind you. No one needs to be distracted by your family photos, yesterday’s coffee mug or a disorganized desktop.

4. Close out your Apps

It’s a good idea to close out any apps you have running before beginning the interview. Email or Facebook notification sounds might seem unprofessional to the interviewer and will distract you. The only thing you should have in front of you during a Skype interview is the interviewer and your resume/notes. If you are looking away from the camera frequently, you will come across as disinterested.

5. Be an Active Listener

Maintaining natural eye contact during a video interview means you look at the camera and NOT the screen. If you look at the screen, it will seem like you are staring downwards, which won't leave a good impression. Make sure you smile, nod your head in agreement and use words of acknowledgement when the interviewer is speaking such as “yes”, “ok” or “hmm”.  Ask well thought out questions to show interest and preparation, but never interrupt the speaker. Asking for clarification on points he or she is making shows you are actively listening and engaged.

Last Word on Video Interviewing

Video interviewing is changing the face of IT hiring. Embracing this technology NOW will give you a unique chance to sell yourself and set yourself apart from the other candidates. Make sure you convey high interest in the position and show energy and enthusiasm in your posture and your voice. Be expressive and personable, yet professional. IT hiring managers we work with consistently tell us that the best video interviews happen with candidates who are visibly prepared and able to highlight how their experience matches the specific requirements of the position.

About the Author: 

Elizabeth Varrenti currently serves as the Vice President of Professional Development at MATRIX. Since starting with MATRIX in Atlanta in 1998, Elizabeth has fulfilled numerous roles including: Account Executive, Recruiter, Sales and Recruiting Team Lead, Director of National Recruiting and Vice President of National Accounts Delivery. A graduate of SUNY Geneseo, Elizabeth resides in Rochester, NY.

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Job Seeker